A laundry service course certificate typically indicates that an individual has completed a training program focused on the skills and knowledge required for professional laundry services. The course usually covers topics such as:
- Laundry Techniques: Proper washing, drying, and folding methods for various types of fabrics.
- Stain Removal: Techniques for removing different types of stains safely and effectively.
- Fabric Care: Understanding fabric types and the appropriate care instructions for each.
- Laundry Equipment: Operation and maintenance of laundry machinery like washers, dryers, and ironing equipment.
- Safety and Hygiene: Best practices for maintaining hygiene and safety in a laundry setting.
- Customer Service: Effective communication and service skills for interacting with clients.
Qualification Objectives:
- To provide a competency based skills qualification in Laundry Services that combines both subject knowledge and industry experience which is essential for the Learner’s development and career advancement.
- To equip Learners with the skills, knowledge and understanding necessary to demonstrate occupational competence in the hospitality industry.
- To provide opportunities for Learners to develop the skills, techniques and personal attributes essential for successful working lives within the hospitality industry.
Career Opportunities
An ICM Laundry Service Certificate provides opportunities in hospitality, healthcare, dry-cleaning, industrial laundry, and entrepreneurship. Graduates can start as laundry attendants or assistants, progress into supervisory and managerial roles, and eventually run or consult for their own laundry business.
Duration
The ICM Certificate programme has a duration of 1 year, which includes 9 months of classroom study, and the remaining period allocated to examinations and processing.
Mode of Delivery
The course is offered entirely online, using a blended approach that combines live, real-time interactive sessions with recorded video lectures to provide a flexible and engaging learning experience.
Live Interactive Sessions:
These scheduled virtual classes bring learners together with expert instructors in real time. You can ask questions, participate in discussions, collaborate with peers, and receive immediate feedback—just like in a traditional classroom, but from the comfort of your own home. These sessions help build a strong sense of connection and community while keeping you on track with your learning goals.
Recorded Video Content:
All live sessions are recorded and made available on the learning platform. This means you can:
-
Review lessons as many times as needed
-
Catch up if you miss a live class
-
Learn at your own pace, at times that suit your schedule
This dual format ensures that whether you prefer the structure of live learning or the flexibility of on-demand content, you’ll have the tools you need to succeed.
With online access from anywhere in the world, this mode of delivery is ideal for busy professionals, students in different time zones, and anyone looking to learn without limits.
Proctor 360 – Monitor
Exams are held online
Our Hybrid Proctoring System blends AI automation with live human supervision for smarter, more secure online exams. The Proctor App monitors student activity using AI while trained proctors oversee in real time, ensuring fairness, accuracy, and reliability. It’s the perfect balance between technology and human intelligence — ensuring every assessment is secure, authentic, and trusted.
Entry Requirements:
- Copy of Grade 12/LGCSE Certificate or School Report
- Copy of ID/Passport
How to Apply:
-
Start Your Application
Go to our homepage and click on the “Apply” button. Follow the step-by-step instructions to submit your application. No Application Fee. -
Wait for Your Admission Letter
Once your application is reviewed, you will receive an official admission letter via email. -
Enroll in Your Course
After receiving your admission letter, return to the website, navigate to the course you’ve been admitted to, and click “Take This Course” Button. Follow the provided instructions to complete your enrollment.
Need help? Our support team is here for you!
Note:
ICM provides four intakes per year — January, March, June, and September.
Our ICM Centre Number is 12193.
Promotion
Enroll Now & Learn More!
Register for any Certificate or Diploma course and get 1 year of free access to over 60 eLearning courses and resources. Complete a course and receive an ICM eLearning Certificate, plus enjoy full ICM Membership benefits.
ICM Members enjoy:
-
Free eLearning courses & eBooks
-
The ICM Focus magazine
-
Study guides & exam success tutorials
👉 Sign in with your ICM ID and password ‘changeme’ (update on first login).
To Access ICM eLearning Portal, Click here: ICM Student Portal
Terms & Conditions apply.
DISCLAIMER: ICM Competency Based Qualifications (CBQs) provide an introduction to occupational competence in the workplace allowing Learners to develop their skills, knowledge and understanding which they can then put into practice within employment. ICM CBQs are flexible in terms of delivery and assessment and are suitable for use in a range of settings including the workplace.
DISCLAIMER: This is a demonstration material. Full and proper content will be accessible after enrollment. Click here to view:
